Smart Tours & Travel General Terms and Conditions

GOODS & SERVICES TAX (GST)
All prices quoted include GST.

HOW TO BOOK
Bookings are to be made on the perscribed booking form.

DEPOSIT
A deposit of 10% of the total tour price is required together with the completed booking form to ensure confirmation. The paymentof deposit consitutes the acceptance of the Terms and Conditions set out in this brochure

FINAL PAYMENT
Final payment is due 30 days prior to departure. Whilst prices could be subject to change without notice, upon final payment, all tour fares are fixed and not subject to change. For tours departing in less than 30 days, full and immediate payment is required. Fares are shown in Australian currency.

WHAT IS INCLUDED
All fares include meals as per itinerary code: (B) Breakfast, (L) Lunch and (D) Dinner. All camping and accommodation costs and entrance fees as per itinerary.

WHAT IS NOT INCLUDED
Accommodation, meals, fares en route from home cities. Meals, unless specifically mentioned on day to day itinerary, sleeping bags and pillows, any personal items such as drinks, newspapers, telephone, laundry, souvenirs, personal and holiday insurance.

SMOKING
As per Government Regulations, smoking is not permitted in vehicles. Ample stops provide time for "smoking breaks" en route.

UNUSED TOUR SECTORS
If a passenger fails to join a tour or joins in after departure, or leaves it prior to completion, no refunds can be made. No refunds will be made in respect of any part of the tour including food, excursions, accommodation, etc., that are not used or undertaken.

INSURANCE
Smart Tours and/or its agents are not responsible or liable for loss or damage or theft of luggage or personal belongings whatsoever or for personal injury, accidents, hospitalisation, illness or medical expenses. Most claims arise from personal or close-family illness before holiday departure, resulting in cancellation charges. We strongly recommend all intending passengers consult their travel or insurance agent and take out adequate travel insurance to cover any event and give full travel protection.

CANCELLATION FEES
Bookings cancelled more than 60 days prior to departure are full refunded. Cancellation between: 60-30 days - deposit forfeited, 30-21 days - 25% of fare, 21-14 days - 50% of fare, 14-7 days - 75% of fare, Less than 7 days - full fare.

ROOM SHARING
If you are travelling alone and wish to share a room, Smart Tours will endeavour to find a person for you to share with, but this cannot be guaranteed, and a single suppliment may be payable.

GENERAL CONDITIONS
The operator, being Smart Tours, reserves the right to alter the itinerary and location of campsites and accommodation, if necessitated by weather conditions or by any other unforeseen circumstances prevailing at the time of the trip. The operator also has the right to substitute vehicles or an alternative operator, transport, and carrier. The operator is unable to guarantee exact arrival and departure times and is not liable for failure to make connections with other services or for any expenses incurred by the client as a result of weather conditions, mechanical defects, or any other unforeseen cause. If for any reason, the itinerary is altered, no refund is payable by the operator. The operator reserves the right without payment or compensation, and whether before or after commencement of travel, to exclude any passenger, if that passenger may appear likely to endanger the health or safety or impair the comfort of other passengers and may be asked to leave the tourimmediately, should he/she commit any illegal act.

LIABILITY
The operator and its employees accept no responsibility for any booking, contract, travel, accommodation or safaris which result in any loss, damage, accident, diversion, or theft in regard to luggage or personal belongings, and will be exempt from all liability in respect of direct or indirect consequential loss or damage, death, injury, sickness, irregularity, delay liability, and additional expenses, or inconvenience or any other event beyond its control including accident, failure of machinery or equipment, accommodation, transport, or other services.

AIRLINE INDEMNITY
Airline involvement in these tours is as air carrier only. Airlines carry no responsibility for statements in this brochure relating to ground content of these tours and the operator indemnifies them against any claim, action, loss, or damage arising therefrom.